Wednesday, May 27, 2009

Fantom Comics' message about closing Tenleytown store

Dear Tenleytown Fantom Comics Customers,

As many of you know, the Fantom Comics Tenleytown location is closing its doors for good this coming Sunday, May 31st. (Please note that this week’s new comics will arrive at Tenleytown tomorrow per usual.

Tenleytown isn’t closing for bad reasons, but for good ones. As anyone who has been in the store during rainy days knows, the ceiling leaks like a sieve, and the space is awkward and somewhat off the beaten track. The Fantom crew has grown quite fond of our odd little first store and will always remember it fondly, but we’re growing up and our goal is to lease a larger, better space.

Unfortunately, negotiations are dragging on for said space and rather than compromise with a less than ideal location management has decided to wait it out until the perfect spot comes along. As valued customrs and friends we are offering you a couple of options:

Option 1: Union Station. Transfer your subscriptions to our Union Station store. We’ll have you up and running over there by next Wednesday.

Option 2: Home Delivery. Fantom Comics has wanted to experiment with home delivery for quite some time, but we’ve never gotten around to it. Until now! This struck us as the perfect time to introduce our comic book store at your front door program. Here’s how it works:

Call the Fantom Comics phone number (unchanged at 202-362-5051), or email us at at any point in the week and give us your name and address and we’ll send someone there right away (assuming it’s during delivery hours) or at a future open slot of your choosing.
Deliveries will take place every Wednesday (11am-7pm) and Saturday (noon-6pm).
We will deliver to any home or office within the following zip codes: 20007, 20008, 20015, 20016, 20815 and 20816.
Subscribers have no minimum purchase requirements. For non-subscribers the minimum is $15.
We will still accept credit cards.
There is no service charge and our people will not be allowed to accept gratuity. Comic book store at your front door will cost you nothing extra!
We will bring along your subscribed books, already sorted, as well as the entire stock of new books for the week, which you can browse and purchase to your heart’s content. We can also do special requests on older material, but we need a week’s heads-up on that.

If you are a current subscriber, please confirm with us by Sunday, May 31st at as to how you’d like us to deal with your subscription. If you're not a subscriber, here's a good chance to try it out!

And of course, if neither of these options appeals to you, please keep up with our website and/or email list so you’ll find out where the next Fantom Comics NW DC is setting up shop as soon as we do.

Thanks for 4 great years, Tenleytown. There’ll be many more locations, but you’ll always be our first!



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